Spin123 takes every player's privacy seriously. This document clearly explains what types of data we collect, how it is used, how it is protected, and your rights as a user of our platform.
Our approach to privacy goes beyond legal compliance — it is part of our commitment to our players
All your personal and financial data is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks.
Spin123 has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
Every piece of data we collect has a clear, stated purpose. We do not collect information beyond what is required for the platform's operations and compliance.
You have the right to access, correct, or request deletion of your personal data at any time. The spin123 team will process requests within 14 working days.
The spin123 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards relevant to platform operations.
In the event of any security incident affecting your data, spin123 is committed to notifying affected players within the timeframe required by law.
Spin123 is committed to protecting the privacy of every individual who uses our platform at spin123.win. We understand that your personal information is a trust placed in us, and we take this responsibility seriously.
This Privacy Policy explains how spin123 collects, uses, stores, and protects your personal data when you use the website, mobile app, and all services related to the spin123 platform. It also outlines your rights as a player regarding the personal data we hold.
This policy applies to all users of the spin123 platform, including unregistered visitors, registered members, and any individual who interacts with our services in any capacity. By using the spin123 platform, you acknowledge that you have read and understood this Privacy Policy.
Spin123 collects various types of information depending on how you interact with our platform. Below is a summary of the data collected and its purpose:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact | Email address, phone number | Account communications, security notifications |
| Finance | Payment methods, transaction records | Deposit and withdrawal processing |
| Technical | IP address, device type, web browser | Account security, fraud detection |
| Usage | Game records, betting history, active session time | Service improvement, responsible gambling |
| Communications | Support chat records, incoming emails | Complaint resolution, service improvement |
We also collect data automatically through cookies and similar tracking technologies when you visit our website. This includes data on how you browse the platform, pages visited, and actions taken.
Spin123 uses the personal data collected for the following purposes, and only for these purposes:
Spin123 will not use your data for any purpose not stated above without first obtaining your consent, unless required to do so by law.
Spin123 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we do share certain information with the following parties under limited circumstances:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the purposes specified in those agreements.
Protecting your personal data is the highest priority of spin123. We implement multiple layers of technical and organisational security to ensure your data remains safe at all times:
Spin123 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, spin123 will delete or destroy it securely to ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by spin123:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If any information we hold is inaccurate or out of date, you have the right to request prompt correction.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact our privacy team. We will process your request within 14 working days from the date of receipt.
Spin123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies used by spin123:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the spin123 platform.
The spin123 platform may contain integrations or references to third-party services such as game providers, payment gateways, and support systems. When you interact with these third-party services, their own privacy policies will apply.
Spin123 is not responsible for the privacy practices or content of any third-party services. We recommend that you read the privacy policies of the payment providers and other services you use alongside the spin123 platform.
The primary payment providers integrated with spin123 — including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost — are regulated entities that uphold high data security standards in line with Bank Negara Malaysia requirements.
Spin123 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. The "Updated" date at the top of this page will be revised each time a change is made.
For significant changes, we will endeavour to notify players via:
Continued use of the spin123 platform after the effective date of any privacy policy changes will be considered acceptance of the latest version. If you do not agree with the changes made, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the spin123 privacy team is ready to assist. You can reach us via:
Our team will acknowledge receipt of your request within 2 working days and aim to resolve every enquiry or request within 14 working days from the date of receipt.
For enquiries related to account closure or data deletion, please ensure you provide your spin123 username and account number to expedite the identity verification process.